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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ken C

October 14, 2024

5  out of  5
rating by Ken C
"There are many things I love about SF. First is Ann and her amazing staff, then there is the ease and convenience of filing claims and getting repairs. As a certified insurance and risk management profesional myself, I have found Ann and her staff to be very knowledgable, helpful, and profesional, even compared to other SF offices, after over 30 years of my experience with SF. Ann is more than an agent, she is a client advocate with standing. They always respond to request within minutes. It doesn't get better than this. I recommend Ann to everyone who values service! They are the best!! 💯✔"
We responded:
"Thank you so much for your kind words and high praise, Ken! It's wonderful to hear that you find our team knowledgeable and professional, especially coming from someone with your extensive experience in the industry. We're delighted to know that our prompt responses and dedication to service have made a positive impression on you."
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Little Penny

May 10, 2024

5  out of  5
rating by Little Penny
"Excellent service representative"
We responded:
"Thank you for the great review and trusting our team with all your Insurance needs."
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Clifton Pratt

April 16, 2024

5  out of  5
rating by Clifton Pratt
"Through out the years State Farm has ben there when we needed their help. Ann and her staff are the best. Clif and Dee"
We responded:
"Thank you for choosing the Ann Dunham State Farm Agency for your Insurance needs."
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MKD

December 12, 2023

5  out of  5
rating by MKD
"The ‘Ann Dunham Team’ has always been high quality, responsive, and professional. I particularly like their approach to having an annual review of all policies - including assessments of values, new options, available discounts. Our 30+ years with State Farm is a testament itself."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be amazing and nice."
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Sheryl Comer

August 3, 2023

5  out of  5
rating by Sheryl Comer
"In a time where customer service has gone by the wayside I'm pleased to say we've received nothing but the best from Ann Dunham's agency. Professionalism shows in the staff and all the way to the top. It's been a pleasure doing business with this agency."
We responded:
"Thank you for the wonderful review recognizing our team and their efforts to provide you with the customer care that you deserve, Sheryl! It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Leslie Sloan

August 2, 2023

5  out of  5
rating by Leslie Sloan
"Ann and her team are always on top of all of our insurance needs! Highly recommend!"
We responded:
"Thank you for the wonderful 5 star review recognizing our team and their efforts to go the extra mile, Leslie! We strive to provide you with the customer care that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate you recommending our services to others and we look forward to assisting you with your insurance needs for many years to come!"
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Mark Manzo

July 21, 2023

1  out of  5
rating by Mark Manzo
"Horrible customer service, no follow through."
We responded:
"Hello Mark, Thank you for reaching out. Unfortunately, We are unsure of what this may be in reference to as you are not in our book or business and we do not have your name as being quoted by our office in the past. Please give us a call if this is in reference to a policyholder or if there is anything we can do to assist you. "
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Karen Burkett

July 21, 2023

1  out of  5
rating by Karen Burkett
"No accountability and a nightmare of an experience with State Farm and this office. Customers beware, you are not taken care of when something happens and all the money you have spent to have coverage is a joke. Never would I ever recommend State Farm or this office!!!! Worst ever!! Dishonest and do not have customers best interest at all. I’ve been with State Farm for over 15 years and I regret ever using this office. Do not waste your hard earned money on this office. I will never use State Farm again and it is because of this agent and this office!! No integrity, no accountability. Total disgrace."
We responded:
"Hello, We are sorry you did not get the customer experience you deserved. We would love to know who you are so we can try to help you further, Please reach out to us in the office so we can help you and try to mend the situation. "
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Chase Evans

June 21, 2023

5  out of  5
rating by Chase Evans
"great customer service for many years!"
We responded:
"Thank you for the wonderful 5 star review, Chase! We strive to provide you with friendly, professional and thorough customer service! We appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"
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Akoya Chavez

June 6, 2023

5  out of  5
rating by Akoya Chavez
"Jennifer M. was very friendly and was there to answer any questions I had. Even when I made a little error for my policy. I called back and Jennifer immediately changed it for me!!! Thank you."
We responded:
"Thank you for the wonderful review recognizing Jennifer M.! Jennifer strives to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs, Akoya!"
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Ken Anders

April 1, 2023

5  out of  5
rating by Ken Anders
"Jennifer with Ann Dunham State Farm Insurance Agency has been awesome to work with. She has handled both my auto and homeowners insurance very professionally. She is easy very responsive any time I have any questions concerning my account. If you are looking for auto or homeowners insurance for the first time or are looking to change from your current carrier, I highly recommend giving them a call."
We responded:
"Ken, Thank you for taking the time to share your experience with our team. It is a pleasure to work with you and ensure you have the Insurance coverage you need. "
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Josefa Morales

November 11, 2022

2  out of  5
rating by Josefa Morales
"Muy caro, mmmm, si vas hacer un estimado y luego vas antes del mes no t cumplen lo q te dicen el estimado!!..."
We responded:
"¡Hola Josefa! ¡Siempre apreciamos los comentarios de clientes potenciales, porque nuestra misión es brindar una experiencia excepcional a todos! Como explicamos en su segunda visita, hay muchos factores diferentes que determinan el precio de un seguro. Usted dio información diferente en su segunda visita y cambió el precio. Si tiene alguna pregunta adicional, llame a nuestra oficina."
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jennifer cheatham

November 7, 2022

5  out of  5
rating by jennifer cheatham
"Christina always awesome"
We responded:
"Thank you for the great review, Jennifer!"
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Phillip Reinbold

September 22, 2022

5  out of  5
rating by Phillip Reinbold
"Great office staff….super helpful and had answers to all my questions. I’d give them 6 stars if there was an option."
We responded:
"Hi Phillip, Thank you for the great review. It is our pleasure to provide excellent customer service to our customers."
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Marrissa Wilsin

July 5, 2022

5  out of  5
rating by Marrissa Wilsin
"Love this State Farm. The staff is always friendly and they are always there to answer any questions i have."
We responded:
"Thank you for sharing. I am very proud of my team."
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DJ Waskom

November 10, 2021

5  out of  5
rating by DJ Waskom
"The team at Ann Dunham Agency are top notch! Whenever I need anything they are my first call."
We responded:
"Thank you for the wonderful feedback, DJ. The team truly is top notch!"
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Patricia Ann Cole

November 9, 2021

5  out of  5
rating by Patricia Ann Cole
"We have been with Ann Dunham- State Farm for years and find their assistance above and beyond the normal insurance agency. They are fast in their response."
We responded:
"Patricia, Thank you for the great review. We strive to provide excellent customer service and go above and beyond to make the best experience."
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L Montgomery

August 3, 2021

5  out of  5
rating by L Montgomery
"Ann Dunham's staff is absolutely amazing. I email and call Jennifer with questions, and I get helpful responses promptly. They know insurance and will cater to your needs. If you want GREAT SERVICE, go with Ann Dunhams office."
We responded:
"Thank you for the positive feedback. We strive to provide excellent service and look forward to continued to work with you."
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Yakub Ben Israel

August 3, 2021

5  out of  5
rating by Yakub Ben Israel
"I've used them for years now and have been very happy with their commitment to service. If I call, Jason is on top of whatever I request and it never feels like it's a burden. I've bundled all my insurance needs under them for this reason."
We responded:
"Thank you for the great review, We strive to provide excellent service."
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Jacqui Blackowiak

May 16, 2021

5  out of  5
rating by Jacqui Blackowiak
"Friendly and super helpful people here. Genuinely want you to have the best coverage for your budget."
We responded:
"Jacqui, Thank you so much for the positive feedback! We are so happy to help you and get you an affordable rate!"
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Jeff De Sousa

May 14, 2021

5  out of  5
rating by Jeff De Sousa
"I’ve been with this agency for many years and have always been treated with great care. No one does it better than them!"
We responded:
"Jeff, Thank you for taking the time to leave us a great review and trusting us with all of your Insurance needs."
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mark barbeau

October 16, 2020

5  out of  5
rating by mark barbeau
"I've had my homeowners and auto policies with Ann Dunham for several years and am very satisfied with the quick and professional response whenever I have a question or issue. Jennifer Medina is my primary contact and does a great job. I highly recommend Ann Dunham Agency."
We responded:
"Mark, we truly appreciate the kind words and your trust in our agency! Thank you for taking the time out of your day to write about your personal experience with the Ann Dunham State Farm Agency!"
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Jim Madden

July 24, 2020

5  out of  5
rating by Jim Madden
"I’ve been with State Farm for over 50 years. The responsiveness and follow up is absolutely the best. Ann and her team are very knowledgeable, and professional—and special mention about Jennifer, who is always available to answer questions—and answer Quickly. A+ to Ann and her group Many insurance companies offer “cheaper” rates, And usually this is questionable, but cannot match the service."
We responded:
"We are honored to have earned your business for many years. As always, never hesitate to contact us for all your insurance needs like Auto, Home, Life, and Retirement, we're here to help protect you and give you a piece of mind!"
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Chad Grossman

June 25, 2020

5  out of  5
rating by Chad Grossman
"I have been with Ann Dunham - State Farm for the better part of 20 years now. Jason and Jennifer are fantastic to work with and have always pointed me in the right direction. I have both my personal vehicles, my company vehicles, home, and life insurance with them. Simply the best agents in the biz!"
We responded:
"We are honored to have earned your business for many years. As always, never hesitate to contact us for all your insurance needs like Auto, Home, Life, and Retirement, we're here to help protect you and give you a piece of mind! Thank you, Chad!"
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Ken Milburn

June 25, 2020

5  out of  5
rating by Ken Milburn
"I am back with State Farm because of the value and service!!! I was with State Farm from 1981 until 2006. At that point I chose to go with a broker that got me better insurance for less. Well, I was surprised when Ann Dunham's State Farm office quoted my homeowners, umbrella and auto insurance and came back more cost effective with better coverage. Jason and Christina in the front office have been VERY helpful and suggesting changes that keep cost down while covering everything I need. If you have not shopped your insurance in a while, I suggest contacting the Ann Dunham office of State Farm and seeing what they can do for you!"
We responded:
"We are honored to have earned your business for many years. As always, never hesitate to contact us for all your insurance needs like Auto, Home, Life, and Retirement, we're here to help protect you and give you a piece of mind!"